Frequently Asked Questions
Everything you need to know about your Whirlpool home appliances and services.
How do I schedule a delivery and installation for my new appliance?
During checkout, you can select a preferred delivery date. Our professional team will contact you 24 hours prior to arrival to confirm the window and ensure your home is ready for installation.
What is the return policy for major appliances?
You can return your appliance within 15 days of delivery if it is in new condition. Please note that a 15% restocking fee may apply, and original shipping charges are non-refundable.
Do your products come with a manufacturer warranty?
Yes, most Whirlpool appliances come with a one-year limited warranty covering parts and labor for defects in materials or workmanship. Extended service plans are also available for purchase.
How can I find the right replacement parts for my model?
You can use our 'Parts & Accessories' search tool by entering your appliance's model number. This ensures you receive genuine factory-certified parts designed specifically for your unit.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also offer flexible financing options through our partnership with Affirm.
How do I track my order status?
Once your order is processed, you will receive an email with a tracking link. You can also log into your Whirlpool account and visit the 'My Orders' section for real-time updates.